WLAN Pros Toolbox Support

WLAN Pros Toolbox is a free Wi-Fi, RF, and network field-tools app for iPhone, iPad, Mac, and Android, published by WLAN Pros.

Get help

Email support@wlanpros.com. Tell us your device, your OS version, the app version, and what you were doing when the problem happened. A short screen recording or screenshot helps us fix it faster.

For privacy questions, email privacy@wlanpros.com.

Frequently asked questions

Is it free?

Yes. The whole app is free. No ads, no in-app purchases, no subscription, no account. It is built for the Wi-Fi community.

Does it collect my data?

No. There are no accounts, no analytics, no tracking, and no advertising. WLAN Pros runs no server that receives your data. The calculators and reference tools run on your device. The active diagnostic tools contact only the hosts you type in. Full details are in the privacy policy.

Which platforms does it run on?

iPhone, iPad, and Mac on the Apple App Store, and Android on Google Play. Both builds share the same tools. The Android build can also read live Wi-Fi details and scan nearby Access Points directly, which iOS restricts from third-party apps.

What does "Check My Connection" do?

It is the first thing you see when you open the app. One tap tells you whether your Wi-Fi link or your internet service is the weak point, in plain language, with a clear verdict and a walk-around tip. It is built for anyone, not just engineers, so you can stop guessing about a slow connection.

How do I report a bug?

Email support@wlanpros.com with your device, OS version, app version, and the steps that triggered it. Include a screenshot or short screen recording if you can. We read every report.

Privacy

WLAN Pros Toolbox collects no personal data. Read the full WLAN Pros Toolbox Privacy Policy.